For Authorized nVent Nuheat Distributors: Welcome to the nVent Thermal Ecommerce Portal

Posted by Chris Waldner on Sep 20, 2018 11:00:00 AM

Learn more  on how to get started with the nVent Thermal Ecommerce Portal.

Business is a race and nVent is committed to helping you win!

  • Have you ever needed to know the status of an order but didn’t have time to hold on the phone?
  • Ever needed to place a last minute order after business hours but didn’t have a catalog handy?
  • Have you ever desperately needed a copy of a lost packing list but didn’t have time to wait for an email or fax?

The nVent Thermal Ecommerce Portal is the answer to these challenges and so much more! Our Ecommerce Portal gives you instant access, 24-7-365, to…

  • Your current in-to-stock cost
  • Order history
  • Open order status
  • Open quotes
  • Transactional documents including purchase orders, order confirmations, invoices, packing lists
  • Supporting documents including design drawings for Nuheat Custom Mats
  • Tracking info
  • Catalogues
  • The fastest possible order turnaround time
  • Direct access to a Customer Care representative via online chat 

Do you love Nuheat Custom Mats but would prefer a shorter and easier quote-design-make process?

  • Submit quote requests (or quote updates) via Ecommerce Portal to expedite your sketches and specs directly to the Design Team, giving you a quote confirmation and production-ready drawings in the shortest possible time.
  • Convert quotes to orders with the click of a mouse. Your order goes straight into our production queuing system, reducing the back-and-forth time by hours or even days depending on the situation.
  • Get instant “general quotes” for Nuheat Custom Mats by entering the square footage and cold lead length prior to measuring.

Do you have a standard order that you place regularly? The Ecommerce Portal allows you to create order templates for easy submission (and editing) of standard orders. 

A simple-to-use interface and intuitive, flexible order pathways mean most users can be up and running as soon as they have a login. For those that would like training, the Customer Care Team can ensure you are comfortable with the system in less than 30 minutes.

The nVent Thermal Ecommerce Portal saves you time and effort but don’t take our word for it…

“The Ecommerce site has been very beneficial when quoting my customers accurately and promptly. The designers are able to send me their renderings within hours! Overall, the site makes ordering NUHEAT simple and easy.”

- Ashley Larson, United Tile

Remember, our Customer Care Team is always ready to assist you. Getting access to the Ecommerce Portal adds to our service, giving you instant info whenever you need it. We are confident it will change the way you think about doing business with nVent.

Try the nVent Ecommerce Portal today! Click here to request a demo or login credentials.

 

Topics: floor heating systems, Customer Experience, Online Chat, ecommerce

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